Our Customer Guarantee
At Frank’s Auto Body, we take our customers seriously. That’s why we offer a collision repair lifetime guarantee. This means that any issues with the repair, for as long as you own the vehicle will be covered. We stand behind our work 100% and nothing is more important than our customers’ satisfaction.
Collision Lifetime Guarantee Details
Our warranty covers any defects of workmanship for as long as your own the vehicle, based on your final estimate. Our collision lifetime warranty does not include defects or damages that stem from abuse, rust, subsequent collision, stone chips, scratches, theft, or improper maintenance and care.
G12 Auto Glass Guarantee
Our windshield and auto glass repairs are done through our glass division, Glass Doctor of Edmonton. As a locally owned and operated business, Glass Doctor offers a G12 guarantee for all windshields.
About Our Windshield Guarantee
Glass Doctor guarantees that if a windshield is broken or damaged within the next 12 months of a replacement date, then our team of specialists will gladly replace or repair the windshield glass. This guarantee is limited to the windshield glass only and is a onetime guarantee. It doesn't include labor, clips, kit, or molding.
Terms and Conditions Regarding Our Windshield Guarantee
The following rules apply to our windshield guarantee:
- The term lasts 12 months.
- The coverage is limited to only normal road hazards.
- The service of the vehicle under coverage is required to be completed at the Glass Doctor location where the original work was performed.
- All claims are required to be reported to the original installation center before the guarantee's expiration date.